Request for Service Reconnection
Office / Division
Classification
Type of Transaction
Sta. Ignacia Water District
Simple Transaction
G2C > Government to Citizen
Who May Avail
Checklist of Requirements
Where To Secure
All concessionaires of SANTA IGNACIA WATER DISTRICT
1. Full payment of accounts plus reconnection fee
SIWAD Billing Section
2. Official Receipt of payment
SIWAD Cashier
Client Steps
Agency Action
Fees To Be Paid
Processing Time
Person Responsible
1
Go to Public
Assistance Desk
and request for
the Service
Reconnection
1.1
Determine the
fee of
reconnection
None
40 Minutes
Administrative Service Aide / Meter Reader
1.2
Prepare
the SOA and
forward it to
the cashier.
1.3
Fill up the
Service
Request form
and forward to
the
Engineering
Assistant.
2
Proceed to
Cashier and pay
all accounts
2.1
Accept
payment and
issue an
Official
Receipt(OR)
Total Amount Due
10 Minutes
Cashier C
3
Wait for the
Schedule
3.1
Process
request for approval
None
20 Minutes
Engineering Assistant A / General Manager
4
End of
Transaction
4.1
Implement
Reconnection
None
40 Minutes
Utilities / Customer Services Assistant C
TOTAL
1 Hour and
50 Minutes
Reconnection Fee:
1-30 days from disconnection date
P 250.00
After 30 days from disconnection date
P 400.00
Disconnected service without balance
P 100.00
Copyright © 2025. Sta. Ignacia Water District. All rights reserved.
Powered by Widgets Microsystems